Revolutionise your CX. Learn how to Unleash the potential of cross-company digital transformation Channels: Revenue and Data Management Event Date: […]
Category: Uncategorized
Data science & psychiatry: essential skills to make travel ‘less annoying’
Travel is a complex, high-anxiety purchase, say international consultants McKinsey. To prove it their report on How to Service Today’s […]
3 ways to edge closer to destination personalisation
When the daylight hours are short, and temperatures plummet, very often people keep going by imagining their next trip, maybe […]
Hotel tech can inject soul into customer service, says Swiss hospitality school
In the hospitality industry, digital transformation is now well underway, and is changing the way that travellers interact with brands […]
Caterer Middle East Awards 2019 now accepting entries
Sister title Caterer Middle East has opened nominations for its awards, with a new category announced for this year’s edition […]