Innovation has been slow to come to the world of business travel but a new breed of companies is embracing […]
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Taking the customer experience to infinity and beyond
The hotel estate is infinite! What Kristie Goshow, Chief Marketing Officer of Preferred Hotels, means by this, is that we […]
Tours & activities and the quest for a simple user experience
Investment is flooding into tours and activities. You only have to consider the recent $484-million investment into Berlin start-up GetyourGuide. […]
Hospitality: staying open in the race to the bottom
All is not quiet on the hotel distribution front. Yes Amoma, one of the biggest culprits in undercutting hotel rates, […]
5 Reasons Why You Should Take a Ghost or Dark Side Tour
You don’t have to believe in ghosts to take a ghost tour. In fact, they can be extremely informative and […]