Since March 2017, James Gardiner is the General Manager of Joining the Hyatt Place London Heathrow Airport, and he is already making a difference. Airport hotels have the reputation of catering more to business travelers, and this is the vision behind the seven brand new high-tech meeting rooms planned for the hotel in the immediate future. These set the hotel apart from similar venues in the area, but the service is also a priority.
Source: Hospitality Net
How to Make the Hotel Experience Special with James Gardiner | By Mihaela Lica Butler