Edward is a much-loved staff member at UK hotel chain Edwardian Hotels. The trouble is, he doesn’t have anywhere to spend his tips this Christmas season…because he is a chatbot.
Michael Mrini, director of information technology, told the EyeforTravel Amsterdam 2017 conference that their 18-month-old artificially intelligent valet has just started a new adventure, responding to voice commands and speaking to their guests.
Source: Eye For Travel
Shout for service: the bot that answers your room service call